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4081 Cascade Rd SE, Ste 300
Grand Rapids, MI  49546
Tel: (616) 451-3300
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ABOUT US

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KELLY SYREN

PRINCIPAL & LICENSED AGENT

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Kelly became licensed as a Health and Life Producer in 2006, and has had a passion for providing individual health insurance and Medicare guidance to clients ever since.  

Prior to forming Voyage Benefits, Kelly worked extensively in the employee benefits and financial services industry, with an emphasis on health and life insurance products, and retirement plan administration.  With more than 18 years of professional experience, she is an excellent resource for individuals and families who may be facing a transition in their healthcare coverage, or who just simply would like to review their current healthcare or Medicare benefits. 

“My goal is to develop a personal relationship with the client, to explain in simple language how their benefits work, and for them to feel comfortable and confident with the products they are selecting for the upcoming year.”

As an independent Agent, Kelly represents various nationally-recognized insurance carriers and develops custom solutions to fit her client’s healthcare needs and budget.  Focusing on education, Kelly offers Medicare counseling to individuals who may be turning 65, planning to retire, or who may be living with a disability.  She also advises families who may be in-between jobs or are self-employed, have a child who may be losing coverage due to turning 26, or who may be eligible for subsidized premiums through the Health Insurance Marketplace. 

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MIKE McENTIRE

LICENSED MEDICARE AGENT

 

Mike became licensed as a Health and Life Producer in 2019, and has demonstrated versatility, dedication, and leadership both independently, and as part of a team.

Prior to joining Voyage Benefits, Mike played a crucial part in launching a startup Medicare agency, as well as serving as an independent agent, earning him recognition as a top producer. Mike also gained valuable insight into plan design and administration during his time working on the carrier side of the industry. This experience provided him with a unique perspective that allows him to offer tailored solutions to meet the diverse needs of his clients.

At Voyage Benefits, Mike is committed to upholding the agency's reputation for excellence, professionalism, and personalized service. His dedication to his craft, coupled with his passion for helping others navigate the complexities of Medicare, makes him a trusted advisor for high-profile individuals and employer groups alike.

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SUE JOHNSON

LICENSED MEDICARE & LIFE AGENT 

 

Sue previously served as a local property and casualty insurance agent, and subsequently became licensed as a Health and Life Producer in 2022.

With a wealth of experience in the insurance industry, Sue is committed to helping clients navigate the complexities of health insurance and Medicare, ensuring they receive the best coverage tailored to fit their needs.

Along with being fluent in Spanish, Sue also brings extensive knowledge in life insurance, long-term care planning and annuities, broadening the range of services available to our clients. Her comprehensive understanding of these areas allows her to provide well-rounded and informed advice, helping individuals and families secure their financial futures.

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KAYLA ARJONA-RODRIGUEZ

LICENSED HEALTH INSURANCE AGENT 

 

Kayla became licensed as a Health and Life Producer in 2021, bringing with her extensive experience in the healthcare industry.

Prior to joining Voyage Benefits, Kayla distinguished herself as a top producer with an established health insurance carrier, earning elite recognition for three consecutive years. During her tenure, she also played a pivotal role in training new agents and implementing innovative systems and strategies to enhance client service.

Kayla specializes in assisting individuals and families in securing private healthcare coverage, including the careful calculation of income to determine eligibility for subsidies through the Health Insurance Marketplace.  
In addition to her expertise in healthcare coverage, Kayla is fluent in Spanish and knowledgeable in dental, vision, and international travel insurance policies.

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KRISTIN KING

CLIENT SERVICE SPECIALIST

 

A skilled communicator with over 20 years of experience in sales, marketing, and client relations, Kristin enjoys cultivating personal relationships and prides herself on being a solutionist.

Prior to joining Voyage Benefits, Kristin collaborated with individuals and businesses in the publishing, manufacturing, and food retail industries to ensure that their communication and brand messaging were conveyed clearly and accurately.

Adept at evaluating needs and ascertaining solutions, Kristin’s goal is to help individuals and families with their Medicare and health plan inquiries quickly and compassionately. 

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